Privacy Policy

At AutoPartsDistrict ("we", "us", or "our"), we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains what information we collect, how we use it, and your rights as a customer.

By visiting our website or placing an order, you agree to the practices described in this policy. If you have any questions or concerns, please don't hesitate to reach out to us at info@autopartsdistrict.com.

We collect only the information necessary to process your orders and provide a smooth shopping experience. This includes:

• Personal information — your full name, email address, phone number, and shipping/billing address provided during checkout or account registration.
• Payment details — payment transactions are processed securely by trusted third-party payment providers. We do not store your full card number or financial details on our servers.
• Technical data — IP address, browser type, device information, and pages visited. This data is collected automatically to help us improve website performance and security.
• Communication data — any messages, emails, or enquiries you send to our support team.

Your information is used solely to operate, improve, and support your experience with AutoPartsDistrict. Specifically, we use your data to:

• Process and fulfil orders — to confirm payments, prepare shipments, and keep you informed about your order status.
• Deliver your products — to share necessary details with shipping providers so your order reaches you.
• Communicate with you — to send order confirmations, shipping updates, and respond to support requests.
• Improve our website — to analyse usage patterns and make our site faster, easier to navigate, and more relevant.
• Prevent fraud and ensure security — to detect suspicious activity and protect both our customers and our platform.

We use cookies and similar tracking technologies to enhance your browsing experience and understand how our website is used.

• Essential cookies — required for the website to function correctly, such as maintaining your shopping cart and session.
• Analytics cookies — help us understand visitor behaviour, page performance, and areas for improvement (e.g. Google Analytics).
• Preference cookies — remember your settings and preferences to personalise your experience.

We only share your information with trusted third-party services that are essential to running our business. These include:

• Payment processors — to securely handle your transactions (e.g. Stripe, PayPal). They are bound by their own privacy and security standards.
• Shipping providers — to deliver your order to the address you provide (e.g. courier and logistics companies).
• Analytics tools — to help us understand website performance and customer behaviour (e.g. Google Analytics).

We take reasonable and appropriate measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

• Our website uses SSL encryption (HTTPS) to secure data transmitted between your browser and our server.
• Payment processing is handled by PCI-compliant providers — we never store raw card details on our systems.
• Access to customer data is restricted to authorised staff only, on a need-to-know basis.

You have rights over your personal data. You can exercise any of the following at any time by contacting us:

Our website may use third-party services including payment gateways, analytics platforms, and shipping integrations. These services operate independently and have their own privacy policies.

• We encourage you to review the privacy policies of any third-party services you interact with through our website.
• AutoPartsDistrict is not responsible for the privacy practices or content of external services or websites.
• Any links to external websites from our platform are provided for convenience only and do not represent an endorsement.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to our services. The "Last updated" date at the top of this page will always reflect the most recent revision.

We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact our team. We are happy to help.